Welcome to Surf Edge Shop, where we bring the ocean’s excitement right to your doorstep! We know you’re eager to get your hands on our premium water sports gear and beachwear, so we’ve streamlined our delivery process to match your adventurous spirit. Here’s everything you need to know about getting your gear from our warehouse to your favorite surf spot.
Global Delivery for Water Enthusiasts
As passionate wave riders serving fellow ocean lovers worldwide (excluding some remote areas in Asia), we’ve partnered with top shipping carriers to ensure your gear arrives safely and efficiently. Whether you’re prepping for a competition or just upgrading your beach wardrobe, we’ve got your delivery covered.
Shipping Options Designed for Your Lifestyle
1. Express Wave Rider (Standard Shipping)
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Cost: $12.95 USD
Perfect when you need your gear fast! Our standard shipping option gets your wakeboards, boardshorts, or bikinis to you quickly via premium carriers. Tracking included so you can ride the shipping wave all the way to delivery.
2. Island Time (Free Shipping)
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Cost: FREE on orders over $50
When you’re not in a rush, choose our free shipping option. Great for stocking up on seasonal apparel, multiple pieces from our collaboration collections, or family orders with items for boys and girls. Just like waiting for the perfect wave, good things come to those who wait!
From Our Warehouse to Your Waterfront
All orders begin their journey from our headquarters in sunny Oakland, California. Here’s what to expect:
- Order Processing: 1-2 business days (We hand-check every wakeboard and quality-inspect each apparel item)
- Dispatch Notification: You’ll receive tracking information the moment your package hits the waves
- Transit Time: Begins when you receive your tracking number
Family-Friendly Returns Policy
Not quite the right fit? No worries! We offer 15-day returns from delivery date on unworn, unwashed items with tags attached (excluding swimwear for hygiene reasons). Our customer service team at [email protected] will guide you through the return process.
Payment Methods for Easy Shopping
We accept all major payment options to make your checkout as smooth as a glassy morning surf:
- Visa
- MasterCard
- JCB
- PayPal
Pro Tip: Sign up for our newsletter to get exclusive delivery promotions and early access to our snap sales on premium water sports gear!
At Surf Edge Shop, we’re not just delivering packages – we’re delivering the tools for your next aquatic adventure. Where will your new gear take you?
Still have questions? Our customer service team is always ready to help at [email protected] or visit us at 4329 Howe Street, Oakland, US 94611.
See you in the waves!
The Surf Edge Shop Crew
