Welcome to Surf Edge Shop! These Terms and Conditions outline the rules and regulations for using our website and making purchases. By accessing our site, you agree to these terms. If you don’t agree, please don’t use our services.

1. Who We Are

Surf Edge Shop is an online retailer specializing in surf-inspired apparel and accessories for the whole family. Our headquarters are located at 4329 Howe Street, Oakland, US 94611.

2. Our Customers

We cater to surf enthusiasts and beach lovers who appreciate quality gear with authentic surf style. Our products range from casual beachwear to performance surf accessories.

3. Website Use

By using surfedgeshop.com, you agree to:

  • Provide accurate information when creating an account or making purchases
  • Not use our site for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the proper working of the website

4. Products & Services

We offer:

  • Surf-inspired apparel (boardshorts, bikinis, casual shirts, hoodies)
  • Accessories and specialized gear (HO kneeboards)
  • Collaboration graphic tees (limited edition items)

All product images are for illustrative purposes only – actual colors may vary slightly.

5. Ordering & Payment

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal.

Order Processing: Orders are typically processed within 1-2 business days (excluding weekends).

By placing an order, you confirm that:

  • All information provided is accurate and complete
  • You’re authorized to use the payment method
  • There are sufficient funds to cover the purchase

We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

6. Shipping Policy

Shipping Options:

  • Standard Shipping ($12.95): Via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: Via EMS for orders over $50 (15-25 business days after shipping)

Shipping Restrictions: We currently don’t ship to some Asian countries and remote areas. If your location isn’t available at checkout, contact us at [email protected].

7. Returns & Exchanges

We offer a 15-day return policy from the date of delivery.

Return Conditions:

  • Items must be unworn, unused, and in original packaging with tags attached
  • Items must be in resalable condition (no stains, odors, or damage)

Non-Returnable Items:

  • Bikinis and boardshorts (unless defective)
  • Collaboration graphic tees (limited edition)
  • HO kneeboards (final sale)

For complete return instructions, see our Return Policy.

8. Intellectual Property

All content on surfedgeshop.com, including logos, designs, text, and images, is our property or properly licensed. You may not use, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

Surf Edge Shop isn’t liable for:

  • Any indirect, incidental, or consequential damages
  • Errors or omissions in product descriptions or pricing
  • Delays or delivery failures beyond our reasonable control
  • Products damaged during shipping (though we’ll help resolve these cases)

Our total liability for any claim related to your order won’t exceed the order’s total value.

10. Privacy

Your privacy matters to us. See our Privacy Policy for details on how we collect and use your information.

11. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

12. Contact Us

Questions about these Terms? Reach out to our crew:

Email: [email protected]
Mail: Surf Edge Shop, 4329 Howe Street, Oakland, US 94611

Mahalo for choosing Surf Edge Shop – we’re stoked to have you in our lineup!